Question 1

What’s the difference between talking to you or my best friend or a family member?

Accepted Answer

Working with a psychotherapist may seem a lot like the informal support you'd get with a loved one, because the atmosphere can feel comfortable and conversational. However, chatting with a friend doesn't include objective input, training, or experience of a professional perspective.   A qualified therapist can help you approach your situation in a productive new way – teach you skills, listen without judgment or expectations, and help you identify your needs.

Question 2

I'm worried about people will think about my seeing a therapist...

Accepted Answer

Mental health stigma unfortunately continues to be a reality in our society.   Any decision to share details about this journey with others in your private life, will be your personal choice. Our work is together is bound by PHIPA privacy and confidentiality guidelines.   One of my responses to stigma is to talk openly about mental health care and normalize how common it is for people who "look okay on the outside" to seek support. My perspective is that everyone could benefit from psychotherapy now and then. At times we need a psychological "tune-up" to maintain optimal wellness, while at other times there are deeper issues to untangle. Either way, my opinion is that taking care of your mind should be part of a regular health maintenance plan - like hitting the gym, going to the dentist, or taking vitamins.

Question 3

Tell me your thoughts on taking mental health medication or using other interventions.

Accepted Answer

Medication can be effective and is sometimes needed in conjunction with therapy. As an RN, I can provide education about many different types of mental health medicines and how they work. When treatment planning, I also consider any number of combinations of therapies, supplements, and lifestyle changes to help clients achieve optimal functioning.    Our work together is designed to make you feel supported, and to identify strategies that can help you accomplish your goals. The plan that's going to be the most helpful is the one you're comfortable following.

Question 4

What exactly happens in your sessions?

Accepted Answer

You tell me your story - your experiences, your perspective. I will ask some questions to guide the process but mostly listen, especially in the first few sessions. There’s often laughter, sometimes tears, and always plenty of learning. We uncover your needs and prioritize what you'd like to get out of therapy. Together we will develop a structured framework to help you meet your goals.   I know how vulnerable this process can feel. I will always encourage you to set a pace for our work together that feels comfortable and safe.

Question 5

How long will it take to notice a difference?

Accepted Answer

When I've met with a new client who's ready for therapy and a great fit with my approach, they often describe feeling a sense of relief right away - they're on the path to recovery! After all, since depression and anxiety have a component of hopelessness or powerlessness, even the prospect of a positive therapeutic partnership can help right away.    The length of time therapy can take will depend on your unique circumstances - the desire for personal development, commitment, and the factors that are driving you to seek therapy in the first place.    I work within a time-limited therapeutic approach of 12 to 16 sessions. This is often all that’s needed to get through a challenging period of transition and learn new coping strategies. If we aren't a great fit, or perhaps you’re looking for long-term or more specialized support, don't give up! It is my pleasure to provide a referral to another trusted professional.

Question 6

My OBGYN referred me to you for postpartum issues. Is it all right if I bring my baby?

Accepted Answer

Absolutely! The space is baby friendly, nursing friendly, and there's lots of room for a stroller. New parents may also be interested in walking therapy, where we walk paved local trails during our session. If you have older or mobile children, an in-person session may not be the most convenient option, but I am happy to schedule you for a telephone or video session.

Question 7

I have a physical impairment. Is your office accessible?

Accepted Answer

Yes, clients with mobility challenges and/or assistive devices can feel comfortable in the building and my office. The building has accessible parking, level entrances with automatic doors, and an elevator up to my second-floor office. The office and washrooms are spacious inside, however the doors are not automatic. I have seating options for those who prefer a more structured surface over soft seating. For clients requiring physical assistance, I am trained and comfortable with providing any support you may need.

Question 8

What if we cross paths in public or have friends in common?

Accepted Answer

If we happen to cross paths outside of counselling, my approach has been to not acknowledge my clients. It is up to you if you wish to say hello or acknowledge that you know me - I will not take offense if you don't say hello!   I have multiple clients who might live in the same neighbourhood, have the same employer, or attend the same school or house of worship. Even if you are okay with your acquaintance knowing you're in counselling, the privacy of all parties will be maintained to the strictest standards. I will politely refuse to answer any inquiries related to who my clients may or may not be.    If a dual relationship is unavoidable, we will have an early and ongoing discussion about necessary boundaries and their effect on our work together.

Simone Chen
R.N. Psychotherapist

Frequently Asked Questions